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Andrea's complaint against Teletext Holidays
What a shambles of a company Teletextholidays is, I would never recommend them to anyone.
Complaint against Teletext Holidays
Booked a very expensive holiday to Miami South Beach for August with Teletextholidays only to find out a while later the hotel was nowhere in the location we specifically asked for. Teletextholidays messed up and admitted this. After much complaining and hours on the phone with unhelpful Customer Services we very begrudgingly have taken another hotel for now which is in the wanted location of South Beach as we were so worried we would be left with nothing as hotels book up quickly now.I have still complained to TTA and am waiting to hear back . I specifically asked for a twin room as we are two ladies going on holiday. Teletext said they would definitely request this as this is the least they could do. Well guess what! they have only book a room with one bed!!!! rahhhhhhhh mad is an understatement. Words fail me on how rubbish this Travel Company is. They take your well earned cash and then don't book the dream holiday you ask for. Please help us!!!!
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