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Roger's complaint against Opodo
Why have you cancelled our flights?
Complaint against Opodo
We booked a multi city journey for my wife for a very good price through Opodo yesterday evening, we received the confirmation email. Late last night they emailed saying that because of a security issue they had withdrawn the ticket - my bank has no record of any security issue on the card. Opodo have not provided any detail on what their security issue is (is it possible that in fact they were selling tickets at a price they could not secure?). We can book direct with an airline but at a several hundred pounds increased cost - we would like our original booking back at the original price please.
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Roger Middleton | | VERIFIED