eDreams

1.00 stars

23 Reviews

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Roger's complaint against eDreams

Roger Locker

08/03/2015

This is a cheating fraudulant company,

Complaint against eDreams

On 16/02/15 I booked and paid for flights for my wife and I to Malta and return.Onseeing that it meant 1 stop at Heathrow I had to cancel because my wife is disabled and couldn't cope with this.Within mins I rang edreams customer care[ I use the CARE loosly ],and was told by the guy,it was cancelled, I would get a full refund,but i would be in 7/10 days which I didn't agree with as we were pensioners, but he said he would put a note in the file for his boss to hurry it through. EDREAMS had taken the full total, out of my account 3 days after I had been assured the flights were cancelled.FRAUDULANT,CHEATS,LIARS.

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