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Kathryn's complaint against Trivago
Kathryn Carter
29/01/2019
Your site is dreadful
Complaint against
Trivago
I booked a hotel on your site that I believed was for the 29th January as in today. Somehow the date got changed on your site which I have now noticed it tried to do again as I've had to book another hotel. As the one I booked was for yesterday when I know I put the correct date in. I booked it on a savers rate because I knew I would not be cancelling and so now I can't get the money I paid back and the hotel is fully booked so I've had to book another one that is miles away from where I needed to be on a a very short notice.
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