Holiday Lettings

1.00 stars

7 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Want to resolve an issue with Holiday Lettings?

Make a complaint


Or simply share your experience

Write a review

tom's complaint against Holiday Lettings

tom crye

16/01/2015

What's a booking contract?

Complaint against Holiday Lettings

We booked a holiday through Holiday Lettings, a division of Trip Advisor. The owner cancelled because of the owners own errors. Misunderstanding dates and the payment protection scheme operated by her agent were the reasons given. The owner delegated the responsibilty to answering my complaints to Holiday Lettings. While stating that they are not party to the booking contract, they have condoned the owners actions and their opinion is that the owner may cancel for any reason because this is not excluded by the contract. The unforseen circumstances necessitating cancellation in their T&C include fire, flood and explosion. Accepting any reason the homeowner chooses as a valid one seems contrary to the term contract. It could be your holiday next!

  • supporters 0

Holiday Lettings has not yet responded

  • Comments (0)
400 characters

6 other reviews of Holiday Lettings


loader