News UK

1 Reviews

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Connor's complaint against News UK

Connor Houghton

01/05/2015

Unresponsive company no phone or email ignoring my messages via their website complaint service

Complaint against News UK

Booked a holiday the website malfunctioned and timed out during 10 min allowcated to complete navigated back to booking but was only given 2:34 to complete instead of 10 min so couldnt fully check booking. Park selected had changed now stuck with wrong holiday. Distance selling regs state 14 day cooling off period for package holidays which this is as entertainment and services included but can't get a response from anybody to resolve this issue before this period runs out

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