Merlin Annual Pass

Hello, I am a merlin annual pass holder i honestly feel disappointed that i have been mis-sold something as today at Legoland Windsor i was offered a digipass so that from now on pictures taken at merlin attractions will be on there yet the pictures that were taken have not been put on there which once looking at the terms and conditions the ones that were taken are not included in this. Which i think is out of order and not only that but my 3 old son is going to be the one in most of the pictures and will not be able to put these on the digipass because it has my wifes name and picture on it, none of this is explained before hand so i feel it is out of order! Regards Adam