2.00 stars

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Bob's complaint against Easirent

Bob McKay


Easirent.Com Car Hire Nightmare Company

Complaint against Easirent

Easirent purport to be open from 05.00 till 00,30 at their LHR Office, when I got there at 22.45 they were closed and Long gone. I called the "Help LIne" number to get a pre-recorded message asking me to ring back in Office hours! I had flown 11 hours, had my wife, son and 7 month pregnant Daughter in law with me, so had Little choice other than to book into a Hotel for the night and collect my car in the morning, so am 165 Pounds down. I have now e mailed them on 6 occassions, they have answered one of them, telling me ist my fault as I was late and therefore they went home at 22.00. Cowboys.!!!!!!!!!!!

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