Accor

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Martin's complaint against Accor

Martin Wright

05/02/2015

Accor's loyalty system bilks customers

Complaint against Accor

Accor (Ibis, Mercure, etc) gives vouchers in Euros, even when points are earned in £s, then converts to £s at a very unfavourable rate. The rate they gave is at least 15% below what they would be able to exchange currency themselves

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