fly24

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maya's complaint against fly24

maya rafaelisova

09/02/2015

hidden service charges - outrageous, disgusting, dishonest and surely bordering on illegal!!!

Complaint against fly24

When I tried to book my hen weekend flights for me and my friends, Fly24 website was constantly crashing. After 3 tries when I got returned back to almost beginning I gave up as I didn't seem to be able to confirm my flights, no authorisation process, no itinerary after booking flights (as didn't seem to go through), just a disaster website. Only to receive email from airline about confirmation and service charge of £120!!!! Flights were only showing £407 and no mention of any other charges!!!! Disgusted, frustrated annoyed I rang Fly24 only to be told no sorry its done you not getting your money back. 1 - flights didn't go through, 2 - no charges displayed

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