Holiday Gems

3.00 stars

67 Reviews

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SAVE ON YOUR INSURANCE

Melissa's complaint against Holiday Gems

Melissa Jennings

14/04/2017

[RESPONDED] False Advertising. Avoid them like the plague....

Complaint against Holiday Gems

False Advertising. Avoid them like the plague.... This company has false advertising on their website in order to attact customers. They also lie about and make up reasons in order to Charge you more for your holiday. I was planning my mother's wedding and this cowboy company gave me the run about I had to call them several times and even call overseas as holiday gems kept lying to me about the prices. Holiday Gems are bad news. Check out TripAdvisor and google about holiday gems before booking. And you will see for yourself all the people who have suffered like I have. Avoid them like the plague. They are a waste of time. I have also sent an official complaint to their CEO, but have had no response surprise surprise.

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Holiday Gems has responded

  • Comments (2)

Beryl Robins | | VERIFIED

Whilst we refute all claims in this review, we do advise that the contributor has had a response during our admin business hours. The emails received were sent over the Easter weekend and our CEO does not offer a 24/7 service. The matter has been addressed as soon as possible.

Beryl Robins | | VERIFIED

Whilst we refute all claims in this review, we do advise that the contributor has had a response during our admin business hours. The emails received were sent over the Easter weekend and our CEO does not offer a 24/7 service. The matter has been addressed as soon as possible.
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