Holiday Gems

3.00 stars

87 Reviews

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Lisa's complaint against Holiday Gems

Lisa Hughes

01/06/2019

Holiday issues (numerous phone calls and no manager call back)

Complaint against Holiday Gems

I have called holiday gems numerous times, innregards to a name change on my holiday package, and also to query about adding another 2 people into my package. Holiday was paid in full in cash last year ! 3 times a manager was meant to call me back and hasn't!! I feel like now because they have all this money from me they are not interested. Its an abismol service from them and if I could I would have cancelled the whole holiday and booked elsewhere.

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