British Airways

1.00 stars

84 Reviews

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tom's complaint against British Airways

tom crye

02/05/2018

I am not trained in that

Complaint against British Airways

When asking if a passport was valid, customer services repeated responses were “I am not trained in that” but I will not refer it to someone who is. OR Contact the Embassy which we told them we had done already to which they replied we cannot help, contact the Embassy. The level of customer service stops at “I am not trained in that”

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