British Airways

1.00 stars

84 Reviews

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Sandip's complaint against British Airways

Sandip Shah

30/10/2015

Purchased a premier economy ticket and downgraded

Complaint against British Airways

Despite several complaints no compensation have been provided. In fact it seems BA complaints department has "washed" its hand off by asking me to write to another department - thought writing once to a company was enough ! Totally unacceptable behaviour and indeed appears to exploit a monopoly position at Heathrow at the expense of customers

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