Pegasus Airlines

1.00 stars

9 Reviews

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Ammar's complaint against Pegasus Airlines

Ammar naser

04/09/2015

Charged me twice for the same journey for 7 people.

Complaint against Pegasus Airlines

While I am do the booking there is a word come across said hata in Turkish which is mean error I thought the booking it didn't complete so I made another one. after 5 minutes I received an email to say I have 2 booking for all my family(7 people) so I did cancelled one and they showed me a full refund ,after two days they only refund me £140 from £440. In three minutes I lost £300 because of a fault in there systems . I did write to them week ago and tried to talk to them but useless!! Please can you help? Thanks

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