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Maureen's complaint against Pegasus Airlines
Left at ercan airport alone in wheelchair.
Complaint against Pegasus Airlines
I prebooked assistance at Ercan airport on 18th October, I was put in a wheelchair because I am unable to walk far and last year I suffered a stroke I also only have one arm I am 74 years of age. I was wheeled into the departure lounge and FORGOTTEN. No one came to see if I needed anything,I was travelling alone. If it wasn't for another passenger who was waiting a different flight I would have been left there. The passenger wheeled me to the gate I was supposed to be near,when I got there one man said it was the last call for me,no one called before. I was the last one on the plane when I should have been the first. I've written and sent so many emails with no response. I was in tears all the flight back to uk. I always use Pegasus. Thank you.
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