Arriva

1.00 stars

26 Reviews

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Lisa's complaint against Arriva

Lisa Conran

10/09/2018

School children using the bus service

Complaint against Arriva

My son has been charged a different rate over the last 3 days for the same journey. The buses are too busy and school children are being left at bus stops for up to 1 hour 30mins. Bus drivers are encouraging children to run to the bus then driving off without them. It is an appalling service with no customer focus. It is very upsetting. Africa are offering a service they can not fulfil.

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