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Lisa's complaint against Arriva
School children using the bus service
Complaint against Arriva
My son has been charged a different rate over the last 3 days for the same journey. The buses are too busy and school children are being left at bus stops for up to 1 hour 30mins. Bus drivers are encouraging children to run to the bus then driving off without them. It is an appalling service with no customer focus. It is very upsetting. Africa are offering a service they can not fulfil.
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