Want to resolve an issue with Super Escapes?
Or simply share your experience
Mark's complaint against Super Escapes
Complaint against Super Escapes
Booked the holiday initially for a specific destination. Paid the amount in full only too be told that the hotel was unavailable and that because the flights were already booked and could not be cancelled if I paid an extra £100 a better hotel was available. This hotel was adults only. However in arrival this was not the case tne hotel was full of kids getting wasted. A youth hostel would be a better description of the 'hotel'. Our upgraded room had 5 single beds, holes in the walls and ceiling and the window blinds were broken in the closed position we were/are not a happy couple. This hotel is advertised as ADULTS only there were children here!
- supporters 0
Super Escapes has not yet responded
- Comments (0)