Super Escapes

2.00 stars

46 Reviews

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Mark's complaint against Super Escapes

Mark Adams

11/07/2016

False advertising

Complaint against Super Escapes

Booked the holiday initially for a specific destination. Paid the amount in full only too be told that the hotel was unavailable and that because the flights were already booked and could not be cancelled if I paid an extra £100 a better hotel was available. This hotel was adults only. However in arrival this was not the case tne hotel was full of kids getting wasted. A youth hostel would be a better description of the 'hotel'. Our upgraded room had 5 single beds, holes in the walls and ceiling and the window blinds were broken in the closed position we were/are not a happy couple. This hotel is advertised as ADULTS only there were children here!

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