Super Escapes

2.00 stars

46 Reviews

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Amanda's complaint against Super Escapes

Amanda Coverdale

10/05/2018

Mis sold holiday

Complaint against Super Escapes

Hi my complaint is an on going issue which started in April 2nd whilst in the resort,there where many problems including being told the hotel was in Benidorm old town , when actually we was in Fillestrat Cala which is 25 minutes by bus . 25 R hour all inclusive when it was actually 2 hour slots. There was so many issue , I contacted super escapes straight away & have been doing so ever since.... May 10th we still have not come to a resolution they continually tell me they are going to deal with my complaint & end on a good note but as of yet it has not happened. I also feel now that they are harassing me calling early on Sunday mornings and bank holidays. Could you please advise me as I am getting absolutely no where ... There are so many issues all are not listed here , as I don’t think I have a enough space , but I do have a call log & 30 odd emails that I could send direct to you if you can help resolve this issue

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