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angela's complaint against Super Escapes
Complaint against Super Escapes
paid for an upgrade for our room by phone upon booking the holiday £42, we got charged again at the hotel, 35 euros .hotel was horrible and dirty (we have photos).they do not or must not visit these hotels beforehand .stated there was a beachbar ?? no chance. all inclusive was dire....3 things to drink to choose from and they run out. we found out we have paid a lot more for our supposed holiday than other people .food was reheated for the next day and was disgusting.staff were very ignorant and the cleaners took money from our room.the hotel in question was ideal beach in turkey.i feel very let down by this company and will not be recommending them to other people.worse holiday of my life.feel totally ripped off by super escapes travel.would like to apply for some sort of refund please
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