Premier Inn

2.00 stars

19 Reviews

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Rob's complaint against Premier Inn

Rob jones

01/06/2015

[RESPONDED] No facility for family of 5!

Complaint against Premier Inn

I have tried to book a room for myself, my wife and our 3 girls (all aged below 8) and was told that I had to pay for two rooms! So one child and one adult has to have a separate room! Ridiculous! Surely an establishment as big as premier inn can cater for a family of 5 !

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Premier Inn has responded

  • Comments (3)

Kelly Latham | | VERIFIED

Hi Rob Our family rooms accommodate a maximum of 2 adults, 2 children & a 2 year old in a cot - sorry for any disappointment. If you'd like to contact us further, please visit: www.premierinn.com/en/why/contact_us.html Regards Premier Inn team

Kelly Latham | | VERIFIED

Hi Rob Our family rooms accommodate a maximum of 2 adults, 2 children & a 2 year old in a cot - sorry for any disappointment. If you'd like to contact us further, please visit: www.premierinn.com/en/why/contact_us.html Regards Premier Inn team

Kelly Latham | | VERIFIED

Hi Rob Our family rooms accommodate a maximum of 2 adults, 2 children & a 2 year old in a cot - sorry for any disappointment. If you'd like to contact us further, please visit: www.premierinn.com/en/why/contact_us.html Regards Premier Inn team
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