Premier Inn

2.00 stars

20 Reviews

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Sue's complaint against Premier Inn

Sue McCarthy

01/03/2018

Not allowing me to change dates due to adverse weather

Complaint against Premier Inn

I have booked a room for two nights from tomorrow (2-2-18) with their saver rate which is non refundable/transferable. Due to the adverse weather we have currently got I cannot travel there and have asked Premier Inn that under the circumstances if they could just change the date of my booking. They are unwilling to do so. I understand the no refund part, bit considering the weather I would have hoped for a bit of flexibility on the date change.

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