Premier Inn

2.00 stars

19 Reviews

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Allan's complaint against Premier Inn

Allan king

21/05/2015

[LAPSED] Smallest bed I've ever slept in

Complaint against Premier Inn

Hi my company had booked me and my college into a twin room. The room was very nice and clean but there was a problem with the beds.there was a huge double bed with lights, bed Side cupboards.then there was the other bed,the bed I ended up with. A small single bed very hard and low to the ground. No lighting,no bed side cabinet and very uncomfortable.how can you other a twin room with 2 very different beds. I complained because I had the worse sleep ever in a hotel. Awake most of the night but the manager just said,well that's what the twin room are.no offer of a descent size bed. Basically just had to deal with it.I would mind but had to endure another night of discomfort on what is really. Childs bed. Not for an adult.

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Lapsed. Allan has not responded in 90 days

  • Comments (1)

Kelly Latham | | VERIFIED

Hi Allan, sorry to hear about your experience. We’re not actively using this channel at the moment so please email [email protected] & we’ll be in contact ASAP.
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