American Airlines

1.00 stars

16 Reviews

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Kim's complaint against American Airlines

Kim Arrington

28/10/2018

Causing their own problems

Complaint against American Airlines

Yesterday we spent over eight hours in the Portland airport two of which were on the plane. There had been a bird strike coming out of Dallas. After eight hours of delay the crew timed out and we were forced to stay the night AA paid for that, but they will not reimburse us for the added day for Park'n fly or the cost of the phone with sitter for 10 pets. (We foster many pets). A bird strike is out of their hands but getting up at 5:30 to make an early flight this morning just to have delay after delay and now finding out it is the same plane from yesterday! We have work tomorrow. Will AA reimburse us for lost wages? I am livid! Tickets for another airline are $900! Still livid!

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