American Airlines

1.00 stars

16 Reviews

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Ranjit's complaint against American Airlines

Ranjit Singh

16/07/2016

Taken to different Airport

Complaint against American Airlines

I booked a flight from UK to JFK to Toronto and from Toronto I travelled to Chicago. From Chicago I booked a return to JFK and back to the UK. My flight from Chicago to JFK was changed by American Airlines and we were transported to Newark Airport. The flight from Chicago was delayed and furthermore as our connecting Flight was from JFK we were made to make our own way to JFK at our own expense. We had an infant with us and when we raised the issue with the airline staff at the time they stated that they could not assist. On our return we have raised the issue with American Airlies only to be given a voucher for a future flight which expires within twelve months. I am appalled by the conduct of the Airline

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