Airbnb

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Mathilde's complaint against Airbnb

Mathilde Lemee

15/03/2016

Big party from my Airbnb guest

Complaint against Airbnb

I've had a problem with one of my guest, that made a big party in my personal home. All the walls have to been repaint, some pieces of furniture (in the kitchen, in the living room) were damaged or burned ... I have a quotation than more than 11k ... I can't rent my house anymore so people are cancelling their reservations ... Airbnb only respond when I use twitter ... I asks them several times by mail what they need or how I can help them and still no answers ...

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