Airbnb

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breno's complaint against Airbnb

breno

10/09/2015

Cancelation on arrival

Complaint against Airbnb

Booked a 2 bedroom apartment in Berlin, when I arrived there couldnt get hold of the owner or the housekeeper he said would have the keys, contact airbnb and was offered to find another place or choose an apartment of a short list of 1 bedroom and even studio and not even at the same area. Got so upset with the lack of respect that cancelled my booking and took the first flight back as there was nothing available on the same standards.

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