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Maxine's complaint against HomeAway

Maxine Warwicker


HomeAway admit their posting 'may not be legitimate' but fail to tell me until I enquire.

Complaint against HomeAway

HomeAway assed the buck to the police. Only offered £700 refund on a £4200 rental on a property on their website which they suspected was not legitimate. They let me know only after I enquired into the possibility, having got no response from the 'owner'. We want a full refund as they must have the responsibility of checking out their listings before people choose them and pay out large sums of money.

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Maxine Warwicker | | VERIFIED

They offered half the amount through our solicitors but it has not yet materialised. It's been several months now.
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