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6 Reviews

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Mattea's complaint against HomeAway

Mattea Clarke


Only refunded £700 out of £2800 for property advertised on HomeAway website which didn't exist

Complaint against HomeAway

Recently booked a villa in Ibiza on the HomeAway website. After my initial enquiry through the website, I received multiple emails from what I thought was HomeAway, very official looking with the logo etc. I followed the payment instructions because the emails said I would be covered by HomeAway secure payment system. Got an email a week late from HomeAway saying the property was a fraud and to stop any equiries I was making. They had no record of any of the emails I had received. Turns out the whole thing was a scam. HomeAway are only regunding £700 out if £2800.

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  • Comments (1)

Rebecca Bestwick | | VERIFIED

Mattea, it looks like I have been scammed by the same people as you as all email addresses and process they used are identical could you make contact to compare it would help in tracing these people through the police Rebecca bestwick
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