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Nicola's complaint against booking.com

Nicola lock

26/07/2016

Hotel booking needed cancelling

Complaint against booking.com

Booked a hotel which appeared online as near Olympic park in London ?, booed the hotel only to find its miles away , have a charity bike ride and can't get to the venue if we stay at this hotel , the hotel are being very rude and unhelpful and will not refund my payment even though I had only just made it and explained the reason to cancel it .

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