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Ezequiel's complaint against

Ezequiel Claverie


Ignoring coverage refund

Complaint against

It has been 4 months since I requested a refund for some scratches I had on my rental car totalling £600. They first answer very quickly, I provided documents and the refund case was accepted, they said it would take 35 days. After waiting for 2 months i got another email out of the blue saying it would take an extra 60 day due to some technical issue. I have since then sent a lot of emails asking for an explanation and they have all been ignored. Phone lines don't work. I am starting to worry I will never see my money again. Do not use them!

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