Emirates

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16 Reviews

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Gerhard's complaint against Emirates

Gerhard

19/10/2016

Damaged Laptop

Complaint against Emirates

On my flight back to SA the Air host dropped my laptop. I reported it to Head steward, as they did not recognize it or notified me. I noticed as it fell on my foot while sleeping and only realized what happened when i woke up. They took my details and said Emirates will contact me to have this fixed....a month later after trying to get hold of someone to help me this issue has not been resolved. I am very disappointed as it feels Emirates is avoiding to resolve this. I did not expect service from this company as bad as this. Can some one please advise so this can be resolved ASAP, my laptop is badly damaged and is needed to be repaired or replaced.

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