Caribbean Airlines

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wojciech's complaint against Caribbean Airlines

wojciech pluta


Stress #before #holidays

Complaint against Caribbean Airlines

They notified us that our flight from uk is cancelled and moved us on another one next day. We had to then change holidays at work, hotels, car rental and our flight from Trinidad to Tobago. The problem is that all of internal flights to Tobago are now sold out and we are on a waiting list.most of communication have to be done by telephone and it is costing a lot of money on top of higher hotel rates etc. Whole experience is not very customer centric and they dont really act like they care are or apologetic. My partner is pregnant also and whole situation made her very upset.

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