easyJet

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mr's complaint against easyJet

mr L.j.martin

16/05/2016

Chaed too much for baggage

Complaint against easyJet

On return trip from Malaga to Bristol I was charged 44 Euros for luggage to be put in the hold, and yet I had boarding pass showing l item of luggage, I was very angry that you can do this to passengers, Details; Sunday l5th May 2016 flight depart 23.45.Flight No EZY 6058. Gate C35. We were also charged same amount on outgoing trip because wheels would not fit into size box provided, cant you use a little discretion when dealing with pensioners who find these sort of things a bit bewildering and very expensive, when we try to keep costs down.

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