easyJet

1.00 stars

84 Reviews

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Charlotte's complaint against easyJet

Charlotte Tyson

14/04/2016

Flight missed due to Easy Jet App

Complaint against easyJet

Hello, My self Charlotte Tyson, My boyfriend Jack Crompton and his friend Edward Hardingham missed our flight to Amsterdam on the 4th April 2016 - EQ9NSD5. This was due to the easy jet app telling us that the flight was delayed by an hour. We believe there must have been a fault with the app which unfortunately led to us having to pay another £80 each for another flight and make our way to Stansted airport from Luton. This also resulted in us missing a whole day of our holiday.

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