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Alison's complaint against easyJet
Voucher rip off
Complaint against easyJet
My brother had to cancel a flight because he needed an emergency cancer operation, fine Easy jet gave him a voucher for £150 out of the £300 he paid. I have been trying to book him a flight on line but have been told you can't use voucher on line, we have to go through customer service which will cost him £40 so voucher now only worth £110. how appalling is this. i have not finished with Easy jet by no means. i am going to fight this company with every thing i have. i have been on to rip off Britain and will have my day. to treat a pld age pensioner like this is disgusting....!!!!!
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