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Mark's complaint against Expedia

Mark wilson


prem economy

Complaint against Expedia

Mark of Southampton, Other on Oct. 5, 2015 My wife and I along with our friends booked on Expedia for our holiday to the USA flying into Tampa. We found flights to Tampa with 1 stop prem economy for a good price (insert screen shot). We checked and double checked that they were prem economy and they are as you can see. When we went on to see if we could book our seats online the seat were economy. We have email, spent hours on the phone, used Facebook and Twitter. Expedia just would not call back or speak to us on the phone. The only contact I had was via Twitter. I am now at a loss of what to do. I have paid over £800.00 pounds each for prem economy which they will only give me economy which I can book on their site for about £550.00. I believe I have been missold these tickets.

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