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Denise Jean's complaint against Expedia

Denise Jean Green


Wrong Terminal given on booking

Complaint against Expedia

We were given Terminal 1 on our booking last September and even though we have received numerous changes to flight times since then we were not told of a change of Terminal. When we checked in at Terminal 1 at Manchester we were told the flight went from Terminal 2 so we had to get a coach to Terminal 2 along with our luggage. We had booked the car into Terminal 1 car park so when we returned we had to make our way to Terminal 1 to pick up the car.

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