First Choice

1.00 stars

18 Reviews

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Sara's complaint against First Choice

Sara Khan

22/03/2016

First Choice asking for £50 amendment fee

Complaint against First Choice

We booked a holiday to Jamaica with first choice. They sent an email 3 days later to say it is a Zika Virus area. If you are planning to get pregnant you should not go. We were planning to get pregnant in Jamaica and now found out that we would have to wait another 6 months before trying. We have decided to go to Bulgaria and asked FirstChoice for an amendment because they did not inform us at the time of booking about Zika. They are wanting £50 to change the holiday - we have paid a deposit. This is ridiculous - I would understand if we had been informed upfront.

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