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ANN's complaint against Travelbag



Hotels in USA too far away from amenities-spent lots of money on taxis also too many flights

Complaint against Travelbag

We are 2 60+ ladies who booked flight and hotels via Travelbag. Only Criteria was to be close to amenities.Places booked inc. Austin/Huston/New Orleans and Miami.First stop Austin - hotel was on a highway 13miles from centre of Austin with no immediate restaurants etc. Hotel in Huston also on outskirts even transfer driver asked why we were so far out.We spent £200 each in 1 week on taxis to get around.Miami hotel we had to vacate room as bugs in beds.Also hotel in North beach not South beach where we wanted to be.We told travel agent we did not sunbathe and only interested in Art Deco buildings.Travelbag said we should have checked hotels ourselves and said this was there final word - not heard any more.

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