Bravofly

2.00 stars

18 Reviews

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Mara's complaint against Bravofly

Mara Eden

06/07/2018

double charged and angry

Complaint against Bravofly

Bravofly is probably the worst company i have ever dealt with, they have taken my money twice now for their own mistakes. i had originally booked my flights for the 31st of January to Albuqueque and return to Nairobi on the 1st of April Booking ID: 1096221593. i then changed the flight to the 10th of june and the quotation stated 588 euro for 2 passangers Booking ID: 1154279309, i later changed that to 29th of August the quotation stated GBP 326 for both passengers however i had asked for the 29th of july but they booked the 29th of august and charged me, i changed the flight again a few days ago and the quotation was for 359 euro, i accepted the quote and they told me there was a mistake and that it is now 914 euro and that i have to pay for the agents error i have lost a lot of time and money with bravoflys inadequacy i have ended up paying for a wrong date that was bravo flys fault and now i have been double charged again because of their error

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