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Claire's complaint against Air France
Booked & paid for a flight then cancelled it. Ensured a refund.almost 4 weeks later and no refund
Complaint against Air France
I booked and paid for a flight - 3 passengers - within half an hour I realised I'd booked the wrong flight and rang and cancelled the booking. I was given a refund reference number and guaranteed full refund. Almost 4 weeks later and After 3 phone calls chasing I'm still not in procession of refund.
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