Stansted Airport

1.00 stars

67 Reviews

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Richard's complaint against Stansted Airport

Richard McSweeney

15/08/2018

Unfair and misleading parking charges

Complaint against Stansted Airport

My wife's flight was late arriving at Stansted airport. On leaving arrivals I paid the overpriced parking charges of £16.50 At the machine outside before getting in my car. Hundreds of cars were leaving the car parks, there was three exit barriers but only two working so making qeueing time even longer, every driver seemed to be having problems with there ticket at the barriers, causing more delays. When it was my turn I discovered the problem, we were all being charged excess for parking. I had to pay another £5.50 with my bank card at the barriers. This cannot be right it was not my fault I had to wait so long in the queue. I said to my wife Stansted never again. Words are not allowed to say what I think about this parking business but it's totally unfair

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