Transport for London

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Stephen's complaint against Transport for London

Stephen Hewett

14/05/2016

Tram leaving times at Wimbledon Station

Complaint against Transport for London

The leaving times for individual Trams at Wimbledon station are not being indicated on the notification board, consequently when two trams are waiting to leave the passengers are not notified as to which one will leave first. Moreover, whilst waiting in a Tram already at the station a second tram has arrived and then left. This is totally unacceptable and is treating the paying customers with contempt. The guards are clearly not being allowed to advise the customers which tram will leave first. If there is valid reason for this it should be explained, otherwise is indicates the incompetence of TFL management and their contempt for their customers.

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