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Laura's complaint against Go North East
Complaint against Go North East
I'm making this complaint on behalf of my grandad who had to wait in the freezing cold for the 88a which was due at 32 minutes past one this afternoon, he then had to get the 88 bus which came at 13:45 this bus was on time where as the 88a failed to turn up. The 88a is more convient for my grandad as he has take a long journey from hebburn to shields hospital to visit his wife and he likes to get there for 2 o'clock for the start of visiting time. The 88a is a quicker bus for him wheres the 88 didnt get him there till 14:30pm. I am not happy with this service and i feel like there should be something done about a bus not turning up at all.
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