Go North East

3.00 stars

64 Reviews

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Sam's complaint against Go North East

Sam Drew

17/08/2017

[RESPONDED] Bus number 19 north shields

Complaint against Go North East

Hello Everyday i rely on the number 19 bus from north shields ferry landing to get me to work on time, The service is supposed to connect with the ferry and to be at the bus stop when the ferry pulls in. Latley the service is failing to do this its either at least ten minutes late, drivers are not sure how to use the machines which causes more delays, Twice the bus has not shown to connect with the ferry meaning passangers are stood waiting half an hour for the next service, this has resulted in myself getting to work half an hour late a few times and losing money or having to stay later. I believe this needs to be looked into as it is now becoming to often turning upto work late. Thank you Sam

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Go North East has responded

  • Comments (1)

Go North East | | VERIFIED

Hi Sam - thanks for bringing this to our attention. We can get this looked into, but we woul dlike to respond to you direct, so if you could contact us and give us your details please using one of the methods on this link https://www.gonortheast.co.uk/contact/. Thanks
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