Go North East

3.00 stars

76 Reviews

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Sarah's complaint against Go North East

Sarah Galer

25/01/2019

[LAPSED] Buses driving past

Complaint against Go North East

This was the complaint As not getting response to emails I would like this fully investigated if not will take further Would like to lodge a formal complaint, about the company day by day busses are late and I end up being late for work Today in the space of an hour I have had two busses drive straight pass me even though the drivers did see me as they shook their heads at me. Number 9 at Newcastle road 16.48 and 17.10 I rang through to customer services and got the usual reply well look into it, this not enough I spend nearly 60 a month on your busses getting me to and from work, if I could use a different bus company I would. I now have had to pay for another bus ticket as my phone died whilst dealing with customer services. I want a formal complaint logged and want compensation for the poor service , attached to email bus ticket I have had to buy

  • supporters 0

Lapsed. Sarah has not responded in 90 days

  • Comments (1)

Go North East | | VERIFIED

Hi Sarah- I'm sorry to hear about the issues you've been having. As this is a third party site we're unable to take any specific details here, but we'd like to look into your concerns if you wouldn't mind getting in touch with us directly here - https://www.gonortheast.co.uk/contact/
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