Go North East

3.00 stars

76 Reviews

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MRS G's complaint against Go North East

MRS G STEIN

05/12/2016

[LAPSED] Buses not turning up

Complaint against Go North East

I had a night out with my office on Friday and had to get the 16.44 no 50 or 50a bus to get me to Chester le street for a meal booked for 6pm. I waited on the new Road Boldon from 16.35 till 17.30 and no bus came. There should have been 1 at 16.44 and the next 1 was due at 17.14. As the bus takes approximately 45mins I gave up and went home. What happened to both of these buses? I was really disappointed as this was our Xmas night out and I lost my money for the meal I had previously booked and paid for.

  • supporters 0

Lapsed. MRS G has not responded in 90 days

  • Comments (1)

Go North East | | VERIFIED

Hello Mrs Stein - I'm sorry about the issue that you had with our services. In order for us to fully investigate this, could you please give us your contact details on one of the methods on this link please. Thanks https://www.gonortheast.co.uk/contact/
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