Go North East

3.00 stars

67 Reviews

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Steven's complaint against Go North East

Steven Harris

17/03/2018

[LAPSED] Go northeast hexham

Complaint against Go North East

On the 17 of march the 688 from hexham to alleheads came to Allendale and the driver refused to go to alleheads . there was a elderly lady on who needed to get back to spartylee which is about seven mile outside Allendale . I spoke to the driver and he still refused so I ended up taken her risking my licence so please can u employ drivers who can drive a bus in the snow because it is disgusting leaving an old lady like that.

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Lapsed. Steven has not responded in 90 days

  • Comments (2)

Go North East | | VERIFIED

Hi Steven - thanks for your comments on this. As this is a third party review site, we cannot give out information as to what happened with this service, but would ask you to consider the very difficult road conditions that we suffered during that time. As a company we have to consider all safety angles of the vehicle, the driver and any customers on the bus.

Go North East | | VERIFIED

If you give us your details on one of these channels https://www.gonortheast.co.uk/contact, we can have a response sent back to you if required. Cheers
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