Go North East

3.00 stars

76 Reviews

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Ian's complaint against Go North East

Ian Coggins

12/11/2016

[LAPSED] I had an all day return ticket but bus driver told me it was not valid for that bus and swore at me

Complaint against Go North East

I got on the bus from sunderland to penshaw on a return ticket 12/11/16 aprox 1809pm to be told my ticket was not valid for this bus (even though I have used this service for 3 years) when I queried this the female driver went red in the face and told me not to take the piss out of her. this will all be on camera and started pulling faces at me at which point I mimicked her faces. I got off the bus and got the next bus to penshaw but was humiliated as people on that bus from penshaw new me. I want to know why I was told to get off that bus. I also want to know the drivers name and weather she is fit to be driving as I am reporting this to DVLA. I will also be passing this information on to my solicitor to be sure that your drivers are fit to be on the road . I also expect you to make sure that all cctv footage is intact as I will expect my solicitor will want to see it

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Lapsed. Ian has not responded in 90 days

  • Comments (1)

Go North East | | VERIFIED

Hi Ian - I'm sorry you have had reason to get in touch via this website. It would best if you could get in touch with us direct so we can investigate this. There are many ways to get in touch, which can be found at https://www.gonortheast.co.uk/contact/ Thanks
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